Terms & Polices

Guarantee
It is important to us that our customers be completely satisfied. If you are dissatisfied with the quality of the parts or workmanship on any of our products, we want to hear from you! All stock items can be returned within 30 days for replacement of full refund at our discretion.

To Order...It's Easy
We accept personal check, money orders, VISA Master Card, Discover or American Express.
  • Phone: Call (605) 996-8754, between 8:00 am and 5:00 pm, CST Monday - Friday, to speak with our friendly sales people.


  • Fax: Call (605( 996-2686.


  • Internet: Use our online store to check out our in-stock vehicles and wheels, as well as custom-built vehicles. Order by email at jonc@hansenwheel.com


  • Write: Hansen Wheel and Wagon Shop, 40979 245th Street, Letcher, South Dakota 57359.

Terms
Payment to accompany order. Open accounts available upon credit approval. On large custom orders, we ask for 50% down and 50% upon completion. Prices are subject to change.

Shipping
Most items will ship UPS. We make every effort to process your order within 24 hours on all stock items. Due to our central location, most shipments will arrive withing 2-5 days. Because of the often irregular shaped and oversized packages, we cannot accurately calculate shipping on the online order form for each item. The actual shipping and handling costs will be added to your order upon processing.

Truck Freight
We can offer you a 60% discount on truck freight shipping charges on larger items such as bows, wheels over 38”, and large hitch equipment.

Complete vehicle shipments are no problem. Let us handle all arrangements to ship your vehicle directly to you at a very affordable cost. We work with nationwide trucking firms to provide efficient, worry-free shipment of all size vehicles.