Hansen Wheel & Wagon Shop Privacy Policy
Last Updated: March 2026
At Hansen Wheel & Wagon Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place orders, subscribe to newsletters, or contact us. Our website is an e-commerce site. By using our website, you consent to the data practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Name, email address, phone number, billing and shipping addresses
- Payment information (such as credit card or other payment method) when you purchase our products or services. This information is used solely to process your transactions securely.
- Newsletter signups or customer inquiries
Information collected automatically:
- IP address, browser type, device type, pages visited
- Cookies, tracking pixels, and analytics data
Children’s privacy:
We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding orders, account notices, or customer service requests
- Provide newsletters, promotional materials, or other communications if you opt-in
- Improve our website, products, and services
- Comply with legal requirements and enforce contractual rights
Sharing Your Information
We may share your personal information with trusted third-party service providers who help us operate our website, process orders, manage payments, send newsletters, or analyze website performance. These service providers are contractually obligated to protect your information and use it only for the services they provide. We do not sell, rent, or lease customer information to third parties.
Examples of third-party services we may use:
- E-commerce platform and order fulfillment operations
- Accounting and payment processing services
- Payment processors and shipping providers
- Email marketing and newsletters
- Website analytics and performance monitoring
Email Communications
From time to time, we may contact you via email to provide order confirmation, updates, announcements, promotional offers, newsletters, or other information related to our products or services.
If you subscribe to our marketing emails, you may opt out at any time by clicking the unsubscribe link included in our emails.
Our communications may include tracking technologies that allow us to determine whether emails have been opened or links have been clicked. This information helps us improve our communications and better understand customer interests.
Your Privacy Rights
Depending on where you live, you may have the following rights:
For California Residents (CCPA/CPRA):
- Request information about the personal data we collect, use, and share
- Request deletion of your personal information, subject to legal exceptions
- Request deletion of your personal information, subject to certain legal exceptions
- Request corrections to inaccurate personal information
- Opt out of the sale or sharing of personal information for advertising (we do not currently sell data)
- Limit the use of sensitive personal information
- You will not be discriminated against for exercising your rights
For EU Residents (GDPR):
- Access, correct, or delete your personal information
- Restrict or object to processing of your data
- Receive a copy of your data in a portable format
To exercise your rights, contact us using the information in Data Security below.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and track performance:
- Essential cookies: required for shopping cart and order processing
- Performance cookies: help us analyze site usage
- Marketing cookies: only used if you opt-in, for newsletters or promotions
You can manage cookie preferences in your browser or through our website if available.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete transactions and fulfill orders
- Provide customer service and support
- Comply with accounting, tax, warranty, or legal obligations
- Resolve disputes or enforce agreements
Once personal information is no longer needed for these purposes, we securely delete or anonymize it.
Access, Update, or Delete Your Information
If you have a registered account on our website, you can manage certain aspects of your account information through My Account.
If you do not have an account, or need to update information that cannot be changed online (such as billing or shipping addresses, or order history), you can contact us directly:
Hansen Wheel & Wagon Shop
- Email: shop@hansenwheel.com
- Phone: 1-605-996-8754
- Postal Address: 40979 245th Street, Letcher, SD 57359
Please note we may not be able to delete personal information if it is necessary to:
- Complete transactions or fulfill orders
- Maintain records for accounting, tax, or legal compliance
- Detect or prevent fraud, security incidents, or illegal activity
- Debug or repair errors affecting our website or services
- Comply with other legal obligations
We will respond to your request as quickly as possible in accordance with applicable law.
Data Security
We take reasonable measures to protect your personal information, including:
- Encrypted transmission of payment information using TLS
- Secure storage of personal information
- Limited access to personal information on a need-to-know basis
While we take these measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the security of your information and acknowledge the inherent limitations of online data transmission.
Links
This website contains links to other sites. We are not responsible for the content or privacy practices of those sites. We encourage you to be aware when leaving our site and to read the privacy statements of any other site that collects personal information.
Legal Disclosures
We may disclose personal information if required by law, regulation, or legal process (such as a subpoena or court order). We will take steps to verify the request before sharing any information.
Updates to This Privacy Policy
We may update this policy from time to time. The last updated date at the top will reflect the most recent version. We encourage you to review this policy periodically.